There’s been a technology revolution in the auto repair industry and we’ve been at the forefront of those changes. From computerized paint matching and digital imaging to computerized vehicle repair tracking systems, we offer the latest in technology to get your car back into peak condition.
However, even in today’s computer-driven world, cars aren’t repaired by punching a button. Quality repairs take quality people.
Our experienced staff are true craftsmen who take pride in doing a job right. We have recruited and trained teams of highly trained specialists who stay abreast of the latest advances in our industry.
In our unique vehicle repair system, each member of our team takes personal responsibility for complete customer satisfaction: from the first person who greets you when you enter our doors through our Repair Process Managers who monitor your car’s progress every step of the way to the customer service specialists who personally sign your warranty. Through each step, our skilled team members personally guarantee their work until your car is restored to factory specifications.
From the moment you contact us until you drive away with your car repaired and restored, our goal is complete customer satisfaction. We believe good communication is the first step in that process. In this brochure, we have collected many common questions we have heard over the years in this industry.However, we want you to know that our customer service team is always available to personally answer any question you may have at any time in this process. Please don’t hesitate to ask.
How can I be sure you’re not working in their best interest and not mine? Because of our size and volume, we can provide quality repairs and additional claims services that makes us a preferred shop for many insurance companies. We believe that our good relationship with insurance companies is an asset for our customers. But, ultimately, our first responsibility is always to our customers and it’s a responsibility we don’t take lightly. We know our customers are entrusting their vehicle investment and, more importantly, their family’s safety with us. As auto repair professionals, we are strong advocates for value, quality and safety and we never compromise our principles for any reason.
You don’t have to settle for less. We work with all major insurance companies. The bottom line is that most agents want the same thing we all do – quality repairs at a fair price. They want you to be satisfied with the job you receive.
There has been a technology revolution in the auto repair industry in the last few years and we have been at the forefront of it. Today’s vehicles are more complex and technologically challenging and so auto repair has become more complex. We are committed to offering our customers an unparalleled standard of service because we know our people will do the job right. We back up every one of our technicians with the latest technology and continual training to meet the highest factory standards.